encoretickets.net is a ticket search engine for tickets for concerts across Europe.
We do not hold tickets ourselves – we act as an information source on the best ticket deals and your orders are fulfilled by third parties.
When you place an order on encoretickets.net you will receive an email confirmation directly from the merchant that will provide your tickets.
encoretickets.net can not assist in the tracking of these orders as they are directly between you and the third party provider. We do not process or store credit card details whatsoever. The payment details are dealt with electronically by the merchant site that is providing your tickets.
We store no information on you, or the tickets you have bought.
If you have not received a confirmation email for your tickets within 24 hours, please contact us letting us know what tickets you purchased and we will try and establish what error has occured. Please contact us through the addresses listed on our contact us page.
