Frequently Asked Questions

Thursday, October 15th, 2009 London, United Kingdom

Q: What is encoretickets.net?
A: encoretickets is a ticket search engine, constantly updated by ticket sites covering Europe.

Q: Does encoretickets sell the tickets it lists?
A: no, encoretickets.net purely acts as a search engine, finding the best deal for the concert you are looking for.

Q: How often is the encoretickets.net index updated?
A: encoretickets.net works in realtime, the prices and availability that you see is live, using advanced API programming to ensure you get the best possible deal on your tickets.

Q: Who delivers my tickets?
A: The merchant with the best prices available delivers your tickets, you will receive a confirmation email immediately after placing your order on our website.

Q: Does encoretickets.net store any information?
A: No, we do not store any personal, financial, or any other type of information.

Q: When will I get my tickets?
A: it varies greatly from country to country, and artist to artist. As a rule of thumb expect to get your tickets around 10 days before the performance.

Q: What do I do if I find a bug in encoretickets.net?
A: Please let us know, you can contact us through our c0ntact us page!

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