The term ‘encoretickets.net’ or ‘us’ or ‘we’ refers to the owner of the website encoretickets.net

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• You may not create a link to this website from another website or document without [business name]’s prior written consent.
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.

Q: Does encoretickets sell the tickets it lists?
A: no, encoretickets.net purely acts as a search engine, finding the best deal for the concert you are looking for.

Q: How often is the encoretickets.net index updated?
A: encoretickets.net works in realtime, the prices and availability that you see is live, using advanced API programming to ensure you get the best possible deal on your tickets.

Q: Who delivers my tickets?
A: The merchant with the best prices available delivers your tickets, you will receive a confirmation email immediately after placing your order on our website.

Q: Does encoretickets.net store any information?
A: No, we do not store any personal, financial, or any other type of information.

Q: When will I get my tickets?
A: it varies greatly from country to country, and artist to artist. As a rule of thumb expect to get your tickets around 10 days before the performance.

Q: What do I do if I find a bug in encoretickets.net?
A: Please let us know, you can contact us through our c0ntact us page!

We do not hold tickets ourselves – we act as an information source on the best ticket deals and your orders are fulfilled by third parties.

When you place an order on encoretickets.net you will receive an email confirmation directly from the merchant that will provide your tickets.

encoretickets.net can not assist in the tracking of these orders as they are directly between you and the third party provider.  We do not process or store credit card details whatsoever.  The payment details are dealt with electronically by the merchant site that is providing your tickets.

We store no information on you, or the tickets you have bought.

If you have not received a confirmation email for your tickets within 24 hours, please contact us letting us know what tickets you purchased and we will try and establish what error has occured.  Please contact us through the addresses listed on our contact us page.

Customer Support: support@encoretickets.net
Suggestion Box: suggestions@encoretickets.net
Website issues: webmaster@encoretickets.net

Please bear in mind that encoretickets.net is a ticket search engine, think of us as the google of tickets in Europe – we dont hold any tickets ourselves nor do we sell the tickets that we list.

All Tickets that you find on this site are sold by one of our partner websites, who are all the largest ticket exchanges in Europe, dealing in both primary and secondary market tickets, that is why you can find tickets for all events in Europe on our site.

Every ticket comes with a 100% guarantee of authenticity, and if you need any help in dealing with the merchants that handle the transactions we would be glad to help out!

If you would rather send a letter, our land address is:

Encore Tickets
Little Victory Mount
St Marys Island
Chatham Marina
Kent – ME4 3TB
United Kingdom

We track ticket prices on websites across Europe, including both primary and secondary ticket sellers, to bring you the best prices for any event in Europe.  Using our exclusive interactive venue maps you can see exactly where the tickets that you are buying are in over 2,500 venues across Europe.

All tickets that are listed on encoretickets.net are provided by 100% guaranteed and totally reliable ticketing websites, we do not list tickets from companies that are recently established and do not have an un-rivalled reputation for excellence in the entertainment industries.

Some vendors that we track operate as secondary ticket marketplaces, or ticket exchanges – so you can always be guaranteed to find tickets to sold out events across the continent.

encoretickets.net is available in 5 languages and uses the most advanced API programming methods to make sure that we are listing the best priced tickets for every performance in every venue in Europe.

We would love to hear from you with any questions, comments or suggestions, please see our contact page.